Linktree is one of the most popular link-in-bio services, allowing users to showcase multiple links in their Instagram bio. However, many users have recently reported issues with Linktree not working properly on Instagram. When you click on a Linktree link in an Instagram bio, it either does not open at all or opens the Linktree homepage rather than the intended destination page.
This glitch can be incredibly frustrating, especially for influencers, businesses, and creators who rely on Linktree to drive traffic from Instagram to their websites, online stores, or other links. In this blog post, we’ll explore some potential fixes for the Linktree not working on Instagram issue that users are facing in 2024.
An Overview of Linktree and How it Works with Instagram
For those unfamiliar, Linktree is a free platform that creates a landing page with links that you can share anywhere your profile or bio appears online. The links on your Linktree can point to websites, social profiles, online stores, donation pages, or any other URL. To use it, you simply sign up for a Linktree account, customize your link page, and add your various links. You then take the URL for your Linktree page and add it to your Instagram bio. When people visit your Instagram profile and click that link, it will take them to your Linktree page to access all the other links.
Linktree essentially turns your Instagram bio into a menu of clickable links. It’s an easy way to promote your content across multiple websites without having to list out every single link directly in your bio.
However, as mentioned, many users are currently struggling with getting Linktree to work correctly on Instagram. Some of the common issues include:
- Clicking the Linktree link in an Instagram bio opens the Linktree homepage rather than the user’s custom link page
- The Linktree link in the Instagram bio is completely unresponsive when clicked
- Accessing Linktree via Instagram displays an error message like “page not found”
This implies some sort of integration issue between Linktree and the Instagram platform. Next, let’s look at some potential ways to troubleshoot and fix the problem.
Potential Fixes and Troubleshooting Steps
Here are some troubleshooting steps and solutions that may help resolve the Linktree not working on Instagram issue:
1. Confirm Your Linktree Username is Correct in Your Bio
The first thing to check is whether your Instagram bio has the correct customized Linktree username in the link. For example, the format should be https://linktr.ee/yourusername.
If there is any kind of typo or error in the username portion of the link, it will lead to broken pages and errors. Recheck that the Linktree username matches exactly with the custom URL for your link page.
2. Update the Instagram App
Like any software platform, Instagram periodically rolls out app updates that may contain bug fixes. If your Instagram app is outdated, some of the functionality may be broken or glitchy.
Go to your device’s app store to check for any Instagram app updates that are available to download. Installing the latest version can potentially fix integration issues with third-party services like Linktree.
3. Re-Authenticate Linktree
One common solution is to re-authenticate your Linktree connection with Instagram. Here are the steps:
- On your Linktree dashboard, go to “Settings” and select “Connections”
- Choose “Instagram” from the list of connected services
- Click the circular arrow icon to “Re-authenticate”
- This will open an Instagram login window – simply enter your Instagram login details again to re-verify the connection.
Re-authenticating allows Linktree to re-sync with your Instagram profile which often resolves any outdated connection issues.
4. Remove and Re-Add Linktree in Your Instagram Bio
If the above steps don’t work, try removing the Linktree URL from your Instagram bio and then adding it back in:
- Open your Instagram profile and edit your bio to completely remove the Linktree URL
- Save your updated bio without the link
- Next, re-open your bio to edit again and add back your Linktree URL at the end
- Save your bio again
Essentially this resets the Linktree connection in your bio. Instagram may need a fresh link instead of having the same broken link sitting in your bio for a long time. Adding it again can often fix functionality.
5. Check for Instagram Platform Bugs
There may be some temporary bugs specifically with the Instagram platform that are causing Linktree integration problems site-wide. Check platforms like Twitter to see if others are complaining about recent Instagram bugs that could explain Linktree issues. You can also check the Instagram System Status page for any identified problems they are working on.
If it appears to be a wider Instagram platform problem, you may just have to wait for them to patch the bugs affecting Linktree functionality.
6. Contact Linktree Support
If you still can’t get Linktree working on Instagram after trying these troubleshooting tips, reach out directly to Linktree’s customer support team via their online contact form. Explain the issue you’re having and any error messages you see when trying to access Linktree via Instagram. Their technical support team may be able to identify solutions on their backend to fix integration problems.
Having them look into your specific account can help troubleshoot inconsistencies that may be causing your Linktree to fail on Instagram.
7. Switch to an Alternative Link-in-Bio Service
As a last resort, consider switching from Linktree to an alternate link-in-bio platform like LinkinProfile, Milkshake, or Linkin.bio. If you keep running into technical issues between Linktree and Instagram, it may be worth migrating to a different service that offers the same link-in-bio features.
There are many Linktree alternatives to choose from, so find one that easily connects with your Instagram profile. Just make sure to update your Instagram bio link so it points to your new service.
Tips to Avoid Linktree and Instagram Issues
Beyond troubleshooting your current Linktree problems on Instagram, here are some tips to avoid running into these integration bugs in the future:
- Double check that your Linktree URL is entered correctly in your Instagram bio and has no typos.
- Periodically re-authenticate the Linktree and Instagram connection via the Linktree dashboard.
- Maintain updated versions of both the Instagram and Linktree app.
- Refrain from excessive editing of your Instagram bio as this can sometimes disrupt connections.
- Limit any link shorteners in your Linktree since extra redirects can break links.
- Ensure your Linktree account and Instagram accounts use matching email addresses.
- Test that your Linktree links work before actively promoting them on Instagram.
- Create backup link pages on other services in case of Linktree outages.
Following best practices like this can minimize issues with Linktree when using it for your Instagram bio links.
Will Linktree Fix the Instagram Integration Bugs?
Based on the current complaints surrounding Linktree’s issues on Instagram, it’s likely that Linktree will have to address the problems directly in the near future, especially given how vital the Instagram platform is for their service. Linktree support staff have acknowledged being aware of the Instagram problems and are working on permanent solutions.
We can expect Linktree to implement bug fixes and improvements to their Instagram linking functionality soon. Until then, keep trying the troubleshooting tips outlined in this article to see if you can circumvent the problems.
With Linktree being such a popular link-in-bio tool, they have a major incentive to smooth out these integration headaches with Instagram that are frustrating their users. Stay tuned for updates from Linktree on when the specific remedies will be rolled out.
Conclusion
When Linktree stops functioning correctly on Instagram, it cuts off a major promotional channel and creates headaches for users trying to link out to their content and sites.
Luckily, as outlined in this post, there are a number of troubleshooting techniques you can attempt as workarounds until Linktree resolves the bugs on their end:
- Re-check your username
- Update Instagram
- Re-authenticate connections
- Remove and re-add your Linktree link
- Monitor for Instagram platform issues
- Contact Linktree support
- Test alternate services
Implementing these solutions could potentially get your Linktree working again on Instagram in the interim. But long-term, let’s hope Linktree rolls out permanent fixes soon that reinforce the integration between the two platforms.
What challenges have you faced with Linktree on Instagram? Comment below if you have any other troubleshooting suggestions for users experiencing issues.