2024 Guide: Conquer Annoying Audio Issues on Instagram Reels, Stories & Posts (Fixing “Audio Unavailable”)

Audio Unavailable Instagram

Ever open Instagram to vibrant visuals on Stories or Reels, only to be met with a deafening silence? You’re not alone. The dreaded “audio unavailable” message can be frustrating, especially when you’ve crafted the perfect audio-visual experience. But fear not, Instagram creators! This guide equips you with the knowledge and solutions to banish audio woes and bring harmony back to your Instagram endeavors.

We’ll delve into the common culprits behind audio unavailable Instagram Reels, Stories, and even regular posts. We’ll then explore a range of effective troubleshooting methods to get your audio up and running seamlessly. Whether you encounter the generic “audio unavailable” message, the puzzling “this song is currently unavailable,” or experience silence altogether, this guide has you covered.

Understanding the “Audio Unavailable” Issue on Instagram

Before we dive into the solutions, it’s crucial to understand the potential reasons behind the “audio unavailable” problem on Instagram. This issue can manifest in various ways, such as the dreaded “this song is currently unavailable” message, the frustrating “the original audio isn’t available to use” notification, or the ominous “audio not available” text.

The causes of this problem can range from copyright restrictions and licensing agreements to technical glitches and app updates. Additionally, Instagram’s ever-evolving algorithms and policies may also play a role in determining which audio files are accessible and which ones are deemed unavailable.

Switching to a Professional Account

One of the most effective solutions to overcome the “audio unavailable” dilemma on Instagram is to switch your account from a personal profile to a professional account, such as a creator or business account. By doing so, you’ll gain access to a wider range of audio options and potentially bypass certain restrictions.

Here’s how you can make the switch:

  1. Open the Instagram app and navigate to your profile settings.
  2. Locate the “Account” section and tap on “Switch to Professional Account.”
  3. Follow the prompts to choose the appropriate account type (creator or business).
  4. Provide the necessary information and complete the account conversion process.

Keep in mind that switching to a professional account may make your profile public by default, which might not be ideal for those who prefer to maintain a private presence on Instagram.

Clearing Cache and Reinstalling the App

Another tried-and-true solution for resolving audio unavailability issues on Instagram is to clear the app’s cache and data, and then reinstall the app from scratch. This process essentially refreshes the app, eliminating any potential glitches or corrupted data that could be causing the audio problems.

Here’s how you can clear the cache and reinstall the Instagram app:

  1. Open your device’s settings and navigate to the “Apps” or “Application Manager” section.
  2. Locate the Instagram app and tap on it.
  3. Find the “Storage” or “Data” option and tap on “Clear Cache” and “Clear Data.”
  4. Once the cache and data have been cleared, uninstall the Instagram app from your device.
  5. Restart your device to ensure all residual data is cleared.
  6. Open the app store (Google Play Store or Apple App Store) and reinstall the Instagram app.
  7. Log back into your Instagram account and check if the audio issues have been resolved.

Reporting the Issue to Instagram Support

If the above solutions don’t work, or if you’re experiencing persistent audio unavailability issues, it’s always a good idea to report the problem directly to Instagram’s support team. As a major social media platform, Instagram has a dedicated team of developers and support staff who work diligently to address user-reported issues.

To report the audio problem to Instagram support, follow these steps:

  1. Open the Instagram app and navigate to your profile.
  2. Tap on the three-line menu icon in the top-right corner.
  3. Scroll down and select “Settings.”
  4. Tap on “Help” and then “Report a Problem.”
  5. Choose the appropriate option related to your audio issue (e.g., “Report a Problem with Posts,” “Report a Problem with Stories,” or “Report a Problem with Reels”).
  6. Provide a detailed description of the issue, including any error messages or specific audio files that are unavailable.
  7. Attach any relevant screenshots or screen recordings to help Instagram’s support team better understand the problem.
  8. Submit your report and wait for a response from the Instagram support team.

By reporting the issue directly to Instagram, you increase the chances of the problem being acknowledged and addressed in future app updates or policy changes.

Alternative Solutions and Workarounds

If none of the above solutions work for you, or if you’re looking for additional workarounds, here are a few more options to consider:

  1. Roll back to an older version of the Instagram app: If the audio unavailability issue started after a recent app update, you can try rolling back to an older version of the Instagram app. This can be done by uninstalling the current version and downloading and installing an older APK file (for Android devices) or an older IPA file (for iOS devices).
  2. Use third-party audio editing apps: While not an ideal solution, you can try using third-party audio editing apps to add your desired audio to your Instagram content before uploading it. This way, you can avoid the “audio unavailable” issue altogether, but it does require an extra step in your content creation process.
  3. Check Instagram’s Known Issues page: Instagram maintains a “Known Issues” page where they list any ongoing problems or outages affecting the platform. If you’re experiencing audio unavailability, it’s worth checking this page to see if Instagram is aware of the issue and working on a fix.
  4. Use desktop or web-based Instagram clients: Some users have reported that the audio availability issue is less prevalent when using Instagram’s desktop or web-based clients. While these platforms may have limited functionality compared to the mobile app, they could serve as a temporary workaround until the audio issues are resolved.


The “audio unavailable” problem on Instagram can be a frustrating experience, but with the solutions and workarounds outlined in this 2024 guide, you’ll be well-equipped to tackle this issue head-on. Whether you decide to switch to a professional account, clear the app’s cache and data, or report the problem to Instagram support, you now have the tools to ensure your Instagram content is accompanied by the audio you envisioned.

Remember, Instagram is a constantly evolving platform, and audio availability issues may arise due to various factors, such as copyright restrictions, technical glitches, or policy changes. By staying informed and following the best practices outlined in this guide, you’ll be able to navigate these challenges with ease and continue creating captivating content that resonates with your audience.

So, go forth, Instagram content creators, and let your audio visions come to life – without the dreaded “audio unavailable” message holding you back!

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